Customer Testimonials

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DealerRater Sep 17, 2021

Outstanding purchasing experience from ordering to completing the purchase. Every step was handled smoothly and without any issue. I cannot comment on the price as I used X-plan pricing on the purchase of a new 2022 F350. The trade in allowance was higher than expected, even considering the crazy used car market of 2021. I would highly recommend and they will get my business again.

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DealerRater Jul 10, 2021

Excellent service, with a prompt and informative team. The service was wonderful everything that it should of been, will definitely do business again in the future with Swope

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DealerRater Jun 10, 2021

Speedy and professional experience. Needed cup of coffee. Young lady at front made new pot at 5:30pm. Wanted some memorabilia from dealership upon 70000 purchase but they wouldn’t budge? No biggie

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DealerRater Mar 18, 2021

We bought two brand new 2021 vehicles from this dealership! It was a wonderful experience to be able to buy the vehicles from such a helpful people!

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DealerRater Dec 27, 2020

They sold me a very nice 2016 f150supercrew and they are very nice people to deal with i love my used truck and so does the family very easy people to deal with as well

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DealerRater Mar 28, 2019

Great customer service from Audrey, Sarah, manager Andrew, and finance support from Brian. Never felt pressured and from beginning to end it was great. Thankful and would definitely recommend this dealership and the people.

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DealerRater Dec 19, 2018

HUGE thanks to Justin Fox for all his help during this big decision! He was nothing short of amazing! Answering a million questions that I’ve had and working his butt off to get me in something more than affordable with lower payments. Without him I wouldn’t have got this car, there’s no way! If anybody needs a car I definitely recommend Justin because he knows his stuff and will work with you no matter the circumstances to make you happy and comfortable in your new ride!!! Thank you Justin for all your help!! I LOVE my new ...

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DealerRater Jan 2, 2018

Stopped in to check out Ford fusions ....wife liked the Titanium models but they didn't have any used ones. Rick James found a nice SE Model that wss fully loaded like a Titanium just lacking a few options that didn't matter to her.Fair trade in and found me outstanding financing. price of new car was slightly less than blue book and a real nice car. Last time I felt with a dealership ('VW ) was in 2003....which in comparison with this dealership, was a nightmare.

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DealerRater Jul 28, 2017

The dealership was responsive to the needs of my organization in a timely manner. We were in need a quick turn around and they provided it.

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DealerRater Feb 25, 2017

They gave me a great deal on a used vehicle well under KBB value!! They really care about their customers and go the extra mile to help!!

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DealerRater Jan 16, 2017

When I took my car in for vehicle care, I was very pleased with the attention, care and professionalism of the service dept, especially from Brian Cleaver. I initially called in and he was able to not only get me in the same day but he had already spoken with the technicians about what was needed by the time I got to the dealership. He arranged transportation for me to my job, which relieved much stress. The work was patiently explained to me in a professional and detailed manner. Should I need car service in the future, I will absolutely ...

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DealerRater Dec 24, 2016

The service department has always provided exceptional service in a very timely manner. This visit the service was completed way ahead of the initial estimated time. The shuttle service provided is greatly appreciated.

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DealerRater Dec 3, 2016

Dec. 01, 2016 Since the day I bought my car from Swope Ford in 2013, I have taken it to Bob Swope Ford in Elizabethtown Kentucky to be serviced regularly. They are always friendly, courteous, prompt, and efficient in getting my car serviced and ready for me to drive it away. I think they are very reasonable in their prices, and I like the way they make one feel welcome and comfortable in their nice waiting area. Carrie Server was my Guest Server Coordinator yesterday and she is a very nice lady. I highly recommend Bob Swope Dealership in Elizabethtown, Kentucky to anyone ...

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DealerRater Apr 19, 2016

I went to this dealership after having a very poor experience at BigM in Radcliff. I was looking for a specific vehicle for certain needs. Andrew and Justin made a couple of suggestions and I ended up leaving shortly after with a different car that was 10 times better. There were a few small obstacles that they handled for me and made this one of my best car buying experiences ever.

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DealerRater Nov 19, 2015

I've bought a car here and loved the service Mr. Jeff Maclin is the know wit all of sales. That man sells cars when you don't even plan on going. He helps out throughout the whole process and follows up with any issues. He is truly reliable and I rate Bob Swope Ford in Elizabethtown, KY with 5 stars for the awesome homey staff. As well as the new improvements to the building..Although parking could be a bit better, but that's no reason to rate them any lower...Great job team out there.

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DealerRater Nov 6, 2015

Just want to say a big thanks to Bob Swope Ford. They really took care of my Challenger that I bought from them over 3 years ago. The clear coat was peeling on its spoiler and even though the 3M warranty would not pay to fix it, Bob Swope Ford paid to fix it and gave us a loaner car to use while it was being fix. I would recommend them to anyone who is wanting to buy a car.

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DealerRater Oct 31, 2015

This dealership made me feel like I was important even though I did not purchase a brand new car. I was so impressed with the way I was treated that when it came time for me to purchase my next vehicle, I made arrangements to have them acquire the truck that was at another dealership in the same family. They really go out of their way to make their customers feel important.

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DealerRater Oct 31, 2015

As a career Soldier with 25+ years of Service, I have purchased new and used vehicles from a dozen or more dealers all across the country, Bob Swope Ford in Elizabethtown, KY is among the best. Samantha, our Sales Person and Army Veteran, went above and beyond the call of duty to help my wife and I find the exact 2015 Ford Explorer we wanted. Her integrity and commitment to duty in helping people is beyond reproach. We gave her a list of options we wanted, and she found our deal and brought it to the dealership for us. Some may think ...

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DealerRater Oct 29, 2015

JUSTIN KEIPER did a great job helping me shop for new vehicle. He was not pushy and allowed us time to think about it. He was patient and had a great personality..I AM EXTREMELY SATISFIED WITH MY PURCHASE OF MY 2016 Ford Escape and would send anyone to Justin if shopping for a vehicle..he is honest and straight forward. Thanks for you service.

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DealerRater Oct 18, 2015

Just purchased a 2015 Escape and was had a great experience all the way - Justin found us a vehicle in our price range and with all the options we desired. I would highly recommend Justin as your sales associate, he found all the rebates and made sure that we were satisfied. The whole process was effortless - beginning to end.

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DealerRater May 26, 2015

I truly cannot say how helpful the people at Swope’s Ford have been to me today! I was driving through Kentucky on a long distance move from New York to Texas when my brakes had an issue. Of course being that it is Memorial Day weekend most stores are closed and parts are hard to find but the awesome people at Swope’s took me in and went absolutely above and beyond helping me. Jeff drove me to different stores in search of a bolt I needed without hesitation and when that search came up empty he offered to ...

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DealerRater Sep 8, 2014

Had an issue from a previous Ford Dealership, First called Bob Swope and spoke to their Mgr. Ron. He wasn't sure he could help but told us to come on in. He told us to smile and ensured he would help in anyway he could. After a week worth of contact from Ron and Kalvin, and the Finance Mgr. They were able to help fix my issue. Can't say enough about the sales people there, even the ones not involved with this issue, everyone's always smiling. they are all pleasant and speak to you. Makes you feel ...

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DealerRater Jun 13, 2014

Being Active Duty I have had dealt with different dealerships around the U.S. Bob Swope Ford is by far the best one. Their customer service to the prices are more then above and beyond. They gave me more for my trade in then what was recommended as well as the price for my truck was well below what they could of gotten. I am very happy with the service and will always recommend them to my friends and family.

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DealerRater May 14, 2014

in and out in 30 minutes.. EXCELLENT service and personal care. Pouring down rain, brought my car around to a side door under an awning when complete.. other side of the service building. Next Oil Change and service given a reminder and hand wipes to keep in the car.. very very pleased always with the way ive been treated.

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DealerRater Apr 17, 2013

If you are looking for a vehicle , new or used, and you are looking to have a pleasant experience......... stop by Bob Swope Ford on Dixie in Elizabethtown ! We have bought many new & used vehicles in our lifetime and I always "cringed" just driving on the lot knowing what we would have to go through ! I will tell you our experience at Bob Swope Ford with Paul Jenkins was not like that at all ! A true gentleman to the end.....courteous ....polite...caring...not pushing us for anything !!! I have never, ever given a salesman or a ...

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DealerRater Apr 11, 2013

We have been shopping for a new vehicle & have always been FORD customers so coming to Bob Swope Ford was logical. There was a no pressure atmosphere, everyone from our salesman to his manager worked with us to get us where we wanted to be on pricing. It was a great experience and we look for nothing but excellence going forward with maintenance and service. Thanks Bob Swope!

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DealerRater Feb 10, 2013

After the experience I had at your local competitor--had it. I didn't have an appointment and my service was handled in a professional manner. I also had explained I had issues at the competitor amd ot seemed that they welcomed me even if I didn't purchase my auto from this dealership. I felt I was important and everyone appreciated my business.

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DealerRater Dec 21, 2012

Cody and the rest of the team provided excellent customer service from start to finish. First time I can say that I enjoyed purchasing a vehicle. Awesome experience...will return to Bob Swope Ford for future purchases. Highly recommend!

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DealerRater Dec 2, 2012

We were very pleased with our experience at Bob Swope Ford in Elizabethtown. This is the third new Ford that we have purchased, and we plan to continue buying our vehicles at Bob Swope. Frank and Andrew were very helpful with making our deal go smoothly. They were friendly, helpful, and knowledgeable about the cars and the whole process. We received a fair price for our trade-in and love our new Ford Edge. We give these guys an A+ rating and have nothing but good things to say about Bob Swope Ford!

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DealerRater Aug 4, 2012

My is name is jessica Lay and went to the dealership on 8-3-12.I live in Loiusville and heard such great things about them.My family had bought cars from before.When walked in there everyone made feel very welcome. Paul Jenkins is who I dealt with.Thourgout the whole process Paul made me feel like family.He talked about would be best for me. He answered all my questions that had asked him. He treated me with such respect.Thanks Paul for all that you did.Dacid in the finance area was great.He walked the paper work ...

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DealerRater Aug 1, 2012

awesome and fast service and process. way better deal than expected. 10 Star rating from me!! This is my second vehicle from Bob Swope and I wouldn't buy anywhere else!

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DealerRater Jul 25, 2012

I had been shopping for a slightly used F150 through Autotrader for over a month now. As I narrowed my choices down, I decided to visit Bob Swope Ford in Elizabethtown for a test drive. I was not too impressed with the initial truck that I found but parked right next to it was a beautiful 2010 F150 XLT 4X4 with almost all of the options that I wanted. After looking at the price tag, I thought that it had to have high miles but was stunned to see that only 22,000 was registered on the odometer. Paul Jenkins (sales rep) allowed ...

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DealerRater Jul 20, 2012

I was driving back to NYC after visiting old college friends in Kentucky. My escape overheated. I found the nearest car dealership immediately which was bob swope ford. It was Saturday they were just about to close but stayed opened to help. They fixed my escape quickly and I was back on the road to NYC with no other problems I feel not many places would have stayed open the extra time. Thanks for the help

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DealerRater Jul 14, 2012

I drove 7 hrs to come to Bob Swope Ford. I worked with Ron and he was beyond helpful, professional and most importantly HONEST! Would highly recommend Ron and Bob Swope Ford to my closest friends.

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DealerRater Jul 14, 2012

Have bought new and used from Bob Swope. They have provided great service even on the road, out of town following an accident. Got us to a local dealership and on our way.

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