Customer Testimonials
I couldn’t be happier with my experience at Bob Swope Ford, and I have to give a massive shoutout to Monica Adkins—she was absolutely phenomenal from start to finish!
From the moment I walked in, Monica made the entire process smooth, pressure-free, and genuinely enjoyable. She listened to exactly what I was looking for, answered every question with patience and clarity, and went above and beyond to make sure I drove away confident and satisfied. Her professionalism, knowledge, and down-to-earth approach made all the difference.
If you’re shopping for a vehicle, ask for Monica—you won’t ... Read More Google - Jul 10, 2025
Monica Adkins was our sales representative. She has been awesome in finding what we wanted. We are very happy with our 23 Ford Edge.
If you want great customer service Chris Bellantoni is your guy. He takes the time to listen to your concerns and makes you feel heard. He’s not condescending or rude like you get at other dealerships. Very pleasant to work with. 100% recommend.
Best dealership in Hardin County! Purchased my last 6 vehicles from them and they take care of their customers .
Whilst visiting from London, Monica saved us like lost ducklings in the Bob Swope parking lot when we could not figure out how to charge up our electric car rental. Even though we did not even receive the vehicle from this dealership, Monica jumped right in and wanted to make sure we were good to go and no longer stranded. What a fine example of true American customer service, making sure we were good to go in this hot weather on a Thursday afternoon. Thank you again Monica! You are a star!!!
From start to finish, our experience at swope ford was nothing short of amazing! Monica went above and beyond to help us find the perfect vehicle. She was knowledgeable, patient, and made the entire process smooth and stress-free. You can tell she truly cares about her customers and wants them to drive away happy. If you’re looking for a new ride and want top-notch service, ask for Monica — she’s the best!
Monica adkins was my sales rep and did an amazing job at getting me in and out with no hassle.
Decided to buy a vehicle and dreaded having to go and meet with a salesperson, but talked to and met with Mr. Rex Allaman and it was a very pleasant experience. He helped me get exactly the vehicle I wanted. He kept me informed throughout the process. Would definitely recommend Mr. Allaman if you are in the market for a vehicle. He was honest and had a no pressure sales style.
I recommend Swope Ford for your needs with your Ford products. Some days are better than others and some mechanics are better than others for the most part 95% of the time. I’m extremely happy with my service..
Chris Bellantoni is an excellent Bob Swope Ford service advisor! He answered all my questions regarding buying a set of new tires for my 2020 Ford Explorer. He set up my appt. and greeted me upon arrival at Bob swope. I was more than satisfied with the entire experience. Chris made me feel like a valued customer. I highly recommend the Bob Swope Service Department as they are reasonably priced and all of their staff are courteous and friendly.
Fast and friendly
What Bad can i say? The entire staff of the dealership treated me like family, there was a little struggle with the approval process but overall it was smooth as butter! HUGE HUGE SHOUTOUT to Miss Monica. For only being in a car dealership for a few months she is definitely built for customer service and making sure you need to get where you need to be! Much love to her and Bob Swope.
Great experience with Rex!
Monica did a wonderful job of expediting the process for us before we even arrived. Made the process that much easier. Love the new Explorer!
Monica adkins goes out of her way to make things happen! Her customer service is like no one else! If you ever need to buy a car please go thru her. She will get the job done!
Excellent service. Communication was great. All questions were answered. The staff is very polite and knows me by name. Very professional.
Met with Cameron who promptly greeted us at the door. He was very detailed in asking about our needs. Definitely a great customer experience. Buyers ask for Cameron to help you out.
Monica Adkins was great from start to finish. She worked flawlessly with me through the entire process, even through accessory selection and vehicle modifications. I recommend her to any family member of mine and anyone in the Army stationed around Fort Knox. She brings kindness, honesty and transparency to the vehicle buying process. I will be back for my wife’s truck here in the near future! Thanks Monica!
I want to thank Justin Davis for all he did for me and my family
Such an awesome experience with the Bob Swope family. Justin Davis is a caring and loving person we are so lucky to have met him.
I can't give enough kudos to salesperson Monica Adkins. She was "real" and down-to-earth the whole time. As a woman, you have no idea how I've been treated at other dealerships (by men and women), despite having an excellent credit score and being a business owner. I felt respected and heard the whole time. The deal was fair for everyone involved and Monica went the extra mile to get my new-to-me vehicle clean and fueled when the detail department was off on a holiday Monday. She even called to let me know when my trade-in sold. ... Read More Google - Jun 7, 2025
Tyler is the best!!!
Cameron was very efficient and informative!😊 I would recommend Bob Swope of Elizabethtown. No pressure.
After a frustrating experience at another dealership, I brought my Ford Transit High Roof with dually tires to Bob Swope Ford—and they got the job done quickly, correctly, and professionally.
Emma at the service desk was exceptional. She asked all the right questions up front, made sure the team was prepared for my vehicle, and kept me informed throughout the process. Her attention to detail and customer service were top-notch.
The whole team was professional and efficient. They had the right equipment, the right expertise, and respected my time—something I really appreciated after being let down elsewhere.
If ... Read More Google - May 30, 2025
They are always helpful and very professional
Service Department is the best I’ve dealt with anywhere. Easy to schedule maintenance and keeps me up-to-date on my vehicle status. Salesman was knowledgeable and helpful in assisting me to find a new truck and the sales manager offered me a deal I could live with. Excellent service at Bon Swope Ford!
Walked in for standard service and was in & out in less than an hour!
Rex is trustworthy and sold a car to me and my friend. Honest salesman who looks out for the customer.
Very nice and accommodating sales team
The salesman was helpful and informative. The inventory of the cars I was interest in was low, but I was able to find one I liked and I'm happy with it so far.
Randy & Tyler have been absolutely amazing to work with. Knowing Randy from Bill Collins Ford, he recommended some vehicles that I may be interested in here at Bob Swope.
Randy connected my wife & I with Tyler & we couldn’t be more happy with Tyler’s assistance to help us find the right vehicle for us. Any questions or concerns we had, Tyler had the answer right away to put us at ease & feel confident in making a purchase.
This was most definitely worth the hour trip out here from Louisville & we will most certainly be ... Read More Google - May 18, 2025
Tyler and Randy were so great to work with! Super knowledgeable, friendly and went the extra mile for us. Car shopping can be stressful so having the right sales member can make all the difference. Will definitely be coming back!
They were very accommodating. Did everything they could to get the numbers correct and help us out with our trade in. No extras and lots of help with the follow up calls and emails.
We went in wanting a better truck to pull our camper and my husband to be able to use daily. We looked a few but didn’t get approved for the one he really wanted. They put us in one we got home and there was some issues like no hitch receiver, no towing package although we was told there was. However they took care of this matter and made sure he was able to keep the truck with everything he needed to do his daily work. Cameron our sales guy was absolutely amazing through this whole process. He listened ... Read More Google - May 17, 2025
I recently purchased a 2020 Jaguar and the whole process was very simple . My salesman Justin was excellent as were the other staff members that I dealt with. This is my second purchase from Bob Swope. I highly recommend this dealership if you are interested in a new or used vehicle.
Tyler has been working with me on finding a car in my price range for a few months now. Also spent a few hours with Justin going over options and financing as well. Both were extremely helpful and friendly. Leaving today with my car. Would definitely come back next time I'm in the market.
My husband and I bought a ‘23 Dodge Charger from here about a month ago, it was my dream car and I am absolutely in love! Justin Davis was our sales rep and he went above and beyond to make sure our experience was smooth sailing and that we felt comfortable with everything. I’d absolutely recommend them for anyone who’s looking for a car! 100/10 experience
We just recently purchase an Expedition from this dealership and had the best experience! We worked with Justin Davis, and he was very knowledgeable and down to earth. I would recommend him to anyone!
Shout out to our salesman, Justin Davis who found us the perfect Ford for our needs. He is very knowledgeable about the vehicles on the lot and helped us get a fair price for our trade-in. He followed up a few days later to make sure we were happy with our purchase and answered a few questions about the many features of my Explorer ST. We have been a customer at Bob Swope for many years. We highly recommend them and Justin Davis!! #FordFamily
Emma, the service writer, was knowledgeable and efficient. We dropped my Wife's Expedition off the evening before our appointment for 5,000 mile service and she got us on the delivery list for after the appointment the next day. By the time I got home after dropping it off, she called and said it was done! Then they delivered it to our house on time the next day!! Great service!
Very good experience buying with Paul! I was a little nervous buying from out of state with never seeing the vehicle in person. He helped me out with extra pics/video and I am very pleased with my vehicle! Thank you!
Absolutely an amazing car buying experience. Our sales person Justin Keiper was such a big help and assisted with the process up to the point I was driving away! Will be returning for any future car buying needs! Definitely recommend 100%!! Justin AND Bob Swope Ford!
I want to recognize the outstanding service I received from Christopher Bellantoni. He was an excellent service advisor. He went above and beyond to ensure I was informed and comfortable throughout the entire process. From the start, he thoroughly explained everything that would be happening with my truck, provided clear communication about the initial diagnosis, and took the time to walk me through it step-by-step. He also made sure to keep me updated when the necessary part arrived. His professionalism, attention to detail, and proactive communication made the experience smooth and stress-free. Truly excellent service!
We had a very good truck buying experience at Bob Swope in Etown! We started our deal with Kaitlynn on the phone, we live a little over an hour away from the dealership. She was kind enough to send videos of the truck we were interested in. When we arrived at Bob Swope it was a relaxed atmosphere from the start. We spoke with Kaitlynn, she had to leave, so we were introduced to Tyler. By the time we drove the truck and took a good look at it, it was past closing time. But, Tyler and Randy made us ... Read More Google - Apr 25, 2025
Cameron was 10/10. He was super helpful and got me in the price range that I wanted. Will recommend him again.
Jordan Johnson was absolutely fantastic. His support, service, and empathy with my issue was unparalleled. He is a gem that has won my trust and earned my business.
Thank you for the best car-buying experience I have been part of. They were fair and direct. It has been a year since my purchase and the quality of their follow-up service and maintenance has been 10/10. They have made it easy to take care of my new car. Thanks Tyler! I am sorry it took this long to post a review
Randy and Joe were amazing!!! We had an issue arise and they went above and beyond to provide the best customer service experience for our daughter to ensure she got her car!! This has been the best customer service we have had when purchasing a car!
Went to bob swipe ford looking for a newer truck and I got just that Rex was a fantastic salesman to work with he truly went above and beyond to make sure we got what we wanted even stayed past closing to ensure that everything was set up! Rex is probably the most honest care salesman I have ever dealt with he shot it straight didn’t try and cut corners also he even washed the truck his self how many salesman would do that? I don’t know many I hope when we look for another car Rex is ... Read More Google - Mar 24, 2025
Thank you so much Monica Adkins for helping me find my dream car!!! I love it so much!
I loved my experience with Cameron and Randy at Swope Ford E-Town. I have a beautiful new F-150.
Great team of professionals here that worked really hard to get me into a great SUV that I could afford. Highly recommend shopping here with the Swope family.
I loved it as a first time buyer. Will continue to shop here as well as family
Great experience and love my new car!
Good experience and nice employees
Great place
Found a car at Bob Swope, and called to let them know my intrest. I spoke to Joe and explained my situation; which I was without a vehicle. He offered to have someone come 38 miles to pick me up. Josh did and was a good guy and we had a good conversation. These guys went above and beyond to help me out. I would recommend them highly!!
Experience was awesome, Rex is the man!!!
Accurate diagnosis and quick repair. Friendly staff
I was in visiting my daughter when my truck locked up in four-wheel-drive on the dry pavement. Luckily I was disabled in front of Swope Ford. Chris Bellantoni a service representative squeezed me into the schedule to fix the problem. A short time later, he and Bobby a truck mechanic came out and explained the issue to me. Bobby got the truck out of four-wheel-drive so I could finish my visit with comfort and safety. I will make an follow up appointment with them to go over the whole truck. I highly recommend Bob Swope Ford and their employees.
Chris, the mechanic in service was fantastic. He showed me exactly what he was doing with my car every step of the way as he was working on it and found a creative solution to my problem. Great service and would definitely recommend he get's a raise.
My experience with the service department was excellent. Chris B. was excellent to work with. Professional but personable. Explained exactly what was wrong in terms I could understand. His estimate of how long it would take was right on the money. With service like this I will be back when it is time to purchase another vehicle.
I had a great experience with the Service Department, particularly with Jordan. I had my vehicle in for service, Jordan maintained outstanding communication throughout the process. I greatly appreciate his efforts to keep me informed.
I had a great experience at the dealership. They were very friendly and professional and went over and above to find me the car i was looking for.
ordered 2025 Maverick in Aug. 2024. everything went as expected.no complaints at this time
I apprecuated the no oressure sales and I am happy with my Totota Rav4
Great Experience with Diane and Bobby. Bobby had great communication, and my car was up and running in a timely manner. Thanks again guys!! You will definitely have my business moving forward!
Swope Ford picked up my truck, fixed it, and delivered it to my house the next day at no cost to me, was under warranty. Great service.
Extremely professional and courteous. I was really impressed with their maintenance customer service and will use Bob Swope again in the future.
These guys are great! There was zero pressure. Very laid back and transparent through the whole process. Josh, Rex, and Brandon were all great, friendly and professional. I am a Swope customer for life.
I got a Bronco Sport it runs great and the salespeople were really easy to work with.
friendly and professional. Got through my questions, finished the deal fast, respected my decision. Great time working with Tyler!
Everything went great. The saleman was great and we feel we got a great value too. We highly recommend Bob Swipe to anyone looking to purchase a car.
The service and parts manager is very professional, always available to answer questions and provides assistance when needed at any time. A quality missing in many dealerships and is appreciated!
My husband and I recently went to Bob Swope Ford for a new vehicle. We were unsure of what we wanted and probably were not the easiest to work with due to our uncertainty. Thankfully, we were helped by Rex Allaman, who has the patience of a saint. He worked with us over a couple of days and helped narrow our search until we could make the best decision for our family. Brandon made the financing portion of our purchase smooth and stress-free. Overall, our experience was enjoyable, and I will recommend Bob Swope Ford to all my friends and ... Read More Google - Jan 27, 2025
Bought my fifth vehicle in 10 years from the slope family Nissan and Ford. Always a great experience, value and not a lot of pressure This time we went with the bronco family. I was so excited when I saw they came back out with the bronco. So we got one for our 22 year old daughter who is getting ready to be a mama. Just a bronco girl in a bronco worlddddd!!! 🐴🏇🇺🇸
The valet service was exceptional. It was so convenient and easy to schedule. Best of all, Camryn S. was polite, punctual, and professional! Excellent experience!
Very professional and informative.
Just purchased a used Silverado from them. Pretty good experience overall. Everyone was laid back and very professional. None of that pushy sales pitch you sometimes get from other dealerships. I would recommend them especially Sales rep Paul Jenkins and the F&I guy, didn’t get his name.
The cost for minimal service (oil change)was a shock. The staff are great.
I dropped my truck off in the morning for a few recalls. Service had it completed before lunch and delivered the vehicle to me! I also received a thorough inspection on it with a list of all recommendations and pricing. Emma was super helpful and answered all questions I had at drop off.
Excellent customer service at this dealership. The team located my vehicle, detailed, filled up the tank, and had all the paperwork ready to go prior to arrival. The deal was completed in 30 minutes or less. Brandon in finance was very easy to work with. He had all of my paperwork ready to go and didn't waste time with back forth This dealership has a knowledgeable sales staff. I will be purchasing more vehicles in the future.
Awesome service very well treated and wonderful salesman!’ Really enjoying my new truck and all
Loved the experience I had buying from Bob Swope ford! Super friendly management and courteous customer service and all around amazing people bring your family to Bob Swope Ford for your next vehicles 10/10 recommend!!!
As a 2nd time buyer from Justin Keiper, he has THE BEST customer service.
One of my least favorite things to do; buying a new/used vehicle and having to deal with all the back and forth negotiating. Tyler made buying a new truck quick and painless. He was very knowledgeable and didn't make some high-pressure sales pitch. Understood what we were looking for and listened. Highly recommend Tyler!
Pleasant personnel in service department. Very helpful and courteous. Service was speedy and convenient. Will certainly be back.
The best dealership I've ever been to. I was recommended to the service department by an online Mustang group. My vehicle had been to 3 local Ford dealerships over the course of 2 years. No one could ever figure out why the vehicle kept losing alignments. Bob Swope Ford found major issues that several dealerships had missed and worked with my aftermarket warranty company so I wasn't out a dime. The 2021 Mustang GT handles like it did brand new now. Will drive 3 hours everytime to visit them.
very impressed no pressure .katelynn was very nice and call us when she thought she had something for him. I know I spelled her name wrong but she is very good, nice and not pushy at all. I wish alot more was like her
Always great service at this location. They do a great job and in a timely manner.
Always good service.
Excellent, professional service! Thanks Chris B.
Justin went out of his way to make it happen. Good place to get a car or truck.
Always great, quick service. Had a surprise water pump failure day before my oil change and they were able to replace everything and set me up through my warranty in a matter of a couple hours. Wouldn’t go anywhere else.
First time customer. Very friendly and expedient service. Will definitely come back for future services.